Most orders ship within 24-48 hours, if in current stock. Freight, handling and insurance charges will be added to the order. UPS Next-day and 2nd-day air shipments are available upon customer request as long as order is placed before 12 PM Central time for same day shipping, please call 866-478-3260.
Shipping Rates are figured by Weight according to the US Postal Service
Rates are available for:
First Class Shipping - US
Priority Mail Shipping - US
Express Shipping - US (if available)
First Class International - Canada
Priority Mail International - Canada
You may choose the preferred method of shipping and your cost at checkout.
We accept Visa, MasterCard, American Express, and Discover.
We accept all forms of PayPal Payment. If paying by check through PayPal, Your check must clear PayPal's system BEFORE your products will be shipped.
Claims and Returns:
- We will accept returns on defective or damaged merchandise provided the claim is made within 72 hours of receipt of the product. Damaged and/or defective merchandise will be replaced or refunded. All other returns will be accepted for exchange, or account credit, provided a return authorization number has been requested within 10 days of customer's receipt of merchandise
- If you have a problem or discrepancy with an order, contact our customer service immediately at 866-4783260. Please have your order number when you call.
- Absolutely NO returns on printed, washed, or decorated merchandise. Garments must be inspected before printing.
- All claims for shortages, damages, etc., must be made within 72 hours of receipt of merchandise.
- All returns must be made within 10 days of customer's receipt of merchandise.
- Absolutely NO CASH REFUNDS.
- All returns subject to a 15% restocking charge in addition to freight charges.
- Special Order and Custom Made Items are subject to a 20% restocking charge in addition to freight charges. Custom Made orders CAN NOT be cancelled after 48 hours.
- All unclaimed or refused shipments are subject to a 15% restocking charge, in addition to freight charges.
- No returns will be accepted by our warehouse without a valid return authorization number issued by one of our customer service representatives.
- Defective merchandise must return to us with a piece of tape indicating the location of the flaw.
- Availability of merchandise is subject to change or discontinued without notice.
- R & M Boutique Children Clothing reserve the right to change any of the above policies and procedures at any time without prior notice.
Returns should have RA# clearly printed on the outside of the package and be addressed to:
5022 190 RD
Kensington, KS 66951